Media Attachments Now Available in Custom Values for Workflows

June 24, 20242 min read

We are excited to announce a major enhancement to our workflow capabilities: Media Attachments in Custom Values. This new feature expands the range of custom values available in workflows, providing greater flexibility and utility for your messaging needs.

Previous Limitations

Until now, our workflows only exposed the Message Subject and Message Body. While useful, this limitation meant that users could not include media attachments in their workflow processes, restricting the types of messages that could be automated and customized.

What’s New?

Media Attachments in Custom Values:

With this update, you can now include Message Attachments from the custom value picker in your workflows. This enhancement allows you to utilize media files such as images, videos, documents, and more within your automated workflows, making your messages richer and more engaging.

How It Works

Using Media Attachments in Workflows:

1. Access the Custom Value Picker:

- When setting up or editing a workflow, navigate to the custom value picker.

2. Select Message Attachments:

- You will now see an option for Message Attachments alongside Message Subject and Message Body.

3. Incorporate Attachments:

- Choose the relevant media files to include in your messages. These attachments will be automatically integrated into your workflow, ensuring that recipients receive the full content.

Benefits of This Update

- Enhanced Messaging Capabilities: By including media attachments, your messages can now convey more information and engage recipients more effectively.

- Greater Flexibility: This update allows for more dynamic and varied workflow actions, accommodating a wider range of communication needs.

- Improved User Experience: Automating media-rich messages streamlines your processes and enhances the overall user experience for both senders and recipients.

We believe this feature will significantly enhance your workflow capabilities, allowing you to create more compelling and effective automated messages. As always, we value your feedback and look forward to hearing how this update benefits your operations.

Stay tuned for more exciting updates, and happy workflow building!

The RDT Team

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